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The Triumph Factory Tour

OVERVIEW

An amazing opportunity to venture behind the scenes at Triumph’s world-famous Hinckley headquarters, this unique guided Factory Tour reveals little-known facts, exciting insights, and gets you up close to the Triumph motorcycle manufacturing process.

At only £20 per person, the tour is an unmissable chance to enjoy unparalleled behind-the-scenes access and see first-hand how world-famous precision-engineered Triumph motorcycles are produced.

FACTORY TOUR ESSENTIAL INFORMATION

 Price
 £20 per person
 How to book
 Online in advance only
 Duration
 1.5 hours
There are a limited number of places on each Factory Tour, so please check availability online before planning your visit.
Triumph Visitor Center

2021 FACTORY TOURS AVAILABLE

Your exclusive guided Factory Tour can only be pre-booked online, so check availability and book your tickets today.

Please note our Factory Tours are very popular and sell out quickly, so if you can’t find a date now please check back again later as we release new availability regularly. Unfortunately we cannot guarantee any part of the production line running although we endeavour to show as much as possible.

We've partnered with global ticket provider Eventbrite for secure payment processing.

Triumph The Art of the Motorcycle books displayed in the Visitor Centre

THE FULL WORKS

The ultimate way to experience the home and history of Triumph Motorcycles. The Full Works is an all-inclusive, private experience from start to finish for up-to four people which includes:

Breakfast roll and hot drink on arrival
Private fully-guided Factory Visitor Experience and Factory Tour 
Uniquely personalized VIN Plate Keyring each
A single copy of ‘The Art of the Motorcycle’ hardback book personally signed by Nick Bloor, Chief Executive Officer of Triumph Motorcycles

 

 
Triumph The Full Works Key ring for the Factory Visitor Experience
Triumph Visitor Experience Factory Tour

We Welcome

Children of all ages but under 18’s must be accompanied by a responsible adult at all times, as we are a manufacturing facility and safety is our priority. We reserve the right to refuse entry to anyone whose behaviour may affect the safety and enjoyment of our staff and other guests.

Full-time carers, may accompany a paying registered disabled visitor free of charge. Please bring your proof of carer status when you arrive: a letter from the Department for Work and Pensions (DWP).

book your factory tour in advance

Your exclusive guided Factory Tour can only be pre-booked online, so check availability and book your tickets today.

We've partnered with global ticket provider Eventbrite for secure payment processing.
Buy Tickets

ACCESSIBILITY

The Triumph Visitor Experience, Café, and Factory Tour is fully accessible to wheelchair users.

However, please do inform us about any particular needs by calling us in advance on: 01455 453088

GROUP TOURS

Please pay for your group in full in advance.

For group, school and special visit requests, please contact us.

tel: 01455 453088 or email: factorytours@triumph.co.uk


EXCLUSIVE

Commemorate your Triumph Factory Tour visit with your unique personalised VIN plate keyring.

Pre-order your keyring when booking your tour, then pick it up during your visit.

In addition, each Triumph Factory Tour purchase entitles you to half price admission to the National Motorcycle Museum (www.nationalmotorcyclemuseum.co.uk). Please provide proof of purchase upon entry to the NMM.

FREQUENTLY ASKED QUESTIONS

Where is the Triumph Visitor Experience?

At Triumph's main factory site, located at Normandy Way, Hinckley, Leicestershire, LE10 3BZ, on the A47 between Leicester and Coventry. The site is within easy reach from the M1, M6 and M69 motorways. If you are travelling by train then Hinckley is the closest station, it is then a short taxi ride to the factory.

Is there an Admission Charge?

Visits to the Triumph Factory Visitor Experience Exhibition need to be pre-booked and paid for through our website – prices are shown below. The Shop and Café are free to enter.

Admission charge for FVE

What measures are you taking to protect your visitors from Covid-19?

  • We are limiting the amount of visitors in to the Factory Experience at any one time.
  • We are displaying signage at all entrances advising of the measures in place to keep our visitors, volunteers and staff safe.
  • Social distancing is to be maintained throughout the facility between staff and visitors with a one way system in place.
  • Hand sanitizer will be available at the Entrance/exit.
  • Contactless Payment is available at all pay points.
  • There will be restrictions on the number of visitors allowed into the Toilets, Shop and 1902 Café at any one time.
  • Staff have been fully trained on the new procedures that we have put in place to help keep everyone safe.
  • We have also introduced an enhanced cleaning regime throughout the building.

In return, we kindly ask you to:

  • Stay at home if you or anyone you have been in contact with is experiencing, or has experienced symptoms of coronavirus (Covid-19) in the last 14 days.
  • Wear an appropriate face covering (these will not be provided so please bring your own).
  • Maintain social distancing at all times by staying the recommended distance apart from other visitors.
  • Use the Hand Sanitizer provided.
  • Adhere to all floor markers and signage.
  • Please pay attention to instructions provided by Staff. We may put temporary measures in place to safeguard you.
  • Supervise children at all times and ensure they also follow social distancing guidelines.

What are my parking options for getting to and from the event?

There is onsite parking for both cars and motorcycles including disabled bays close to the entrance just follow the signposts as you enter the factory grounds.

What's the refund policy?

If you need to change the date of your visit, or make any amendments to the booking you can contact us by emailing our team on factory.tours@triumph.co.uk. We are sorry, but once a visit is booked, we're unable to arrange a refund if you cancel.

Do I have to bring my printed ticket to the event?

Yes. Please print or bring a digital copy of your ticket with you as we will need to scan this on your arrival to confirm your attendance and for Covid-19 Test and Trace purposes. Your details will only be shared if we are requested to by the NHS.

Are there any weather restrictions?

No, the entire Visitor Experience is indoors.

How can I contact the organiser with any questions?

If you have any questions please contact us directly on 01455 453 088 or by emailing factory.tours@triumph.co.uk and one of our dedicated team will assist you.



Terms and Conditions
You can view our Booking Terms and Conditions here which provide more information on cancellations, refunds and your rights.

Bags. There is a designated locker area for bags and belongings for the duration of your Factory Tour. Please note that you will need to keep cameras and phones in a secure locker during your tour.

Carers. Full-time carers, may accompany a paying registered disabled visitor free of charge. Please bring your proof of carer status when you arrive: a letter from the Department for Work and Pensions (DWP).

Children. We welcome children of all ages but under 18’s must be accompanied by a responsible adult at all times, as we are a manufacturing facility and safety is our priority. We reserve the right to refuse entry to anyone whose behaviour may affect the safety and enjoyment of our staff and other guests.

Dogs. Accredited assistance and guide dogs are welcome in the Visitor Experience, including the Café and Factory Tour.

Factory Tour times. From time to time, our available Factory Tour times may change. See the Admissions section above for full details.

Footwear. We highly recommend all visitors wear flat, closed-toe shoes during their Factory Tour for comfort and safety.

Helmets and rider wear. Factory Tour visitors will have a secure locker in which to place helmets, rider wear and other personal items for the duration of their tour.

Parking.Free parking is available onsite, including designated disabled parking bays.

Rest Rooms. Ground floor male, female and disabled restrooms are avaliable and free to use for visitors. Baby changing facilities are avaliable.

Photography.  Unfortunately, taking pictures is not permitted on the Factory Tour but is allowed everywhere else within the Visitor Experience.  Postcard pictures of the factory are available in the Store.

Production Schedule. We cannot guarantee any part of the production line running. This is due to the production schedule, global demand, our quality assurance maintenance programmes and shift patterns. We endeavour to show as much of our production process as possible and plan our tours accordingly; however we can't predict all outages in the production process.

Refunds. We're sorry, but once a Factory Tour is booked, we're unable to arrange a refund if you cancel.

VISITOR INFORMATION

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